A dedicated team, a Quality Charter

At TotalEnergies, we are proud of the strong relationship we have with our 1,500,000 shareholders. We strive to develop a long-term and sustainable relationship with you, built on trust and dialogue. Our individual shareholder relations team is mobilized to make your life easier as a shareholder and makes strong commitments through its Quality Charter and its ISO 9001 certification.

A team dedicated to serving you

You can contact us Monday to Friday, 9am to 12.30pm and 1.30 pm to 5.00pm:

by phone:
- in France, by calling 0800 039 039 (free from a fixed line)
- from abroad: please dial +33 (0)1 47 44 24 02

by post at the following address:
TotalEnergies SE
Service Relations actionnaires individuels
2, place Jean Millier
Arche Nord – Coupole / Regnault
92078 Paris La Défense Cedex
France

by email at [email protected], or by completing this form.

Our quality charter

Find out more about the commitments made by the individual shareholder relations team to develop a long-term relationship between TotalEnergies and its individual shareholders:

Quality Charter Individual Shareholder Relations

A certified quality approach

We are the only CAC 40 company whose individual shareholder relations department has ISO 9001 certification. This means you can be sure we are doing everything possible to provide you with the best possible quality of service every day.

Access the Certificate

AWARDS

Investor Awards 2022 Boursorama: Performance Award

Boursorama organized the 21^st edition of the Investor Awards on November 8, 2022. The winners were chosen following an extensive online survey of professional and individual investors. More than 35,000 votes were collected and rewarded TotalEnergies, which won the Performance prize.

Read the article on the Boursorama website (in French)

Silver Prize 2022 Le Revenu: Digital Communication

Le Revenu magazine awarded TotalEnergies’ Individual Shareholder Relations department the silver prize for the best digital communication during a ceremony organized on December 1, 2022.

The Individual Shareholder Relations Department rewarded

In the context of the wide-reaching online survey conducted by Boursorama, TotalEnergies won the 2021 “Shareholders’ club prize” and “Pedagogy prize”. Over 120,000 votes were received from public and private investors, to determine which companies had best lived up to their expectations.

TotalEnergies receives the AGEFI award

As part of the 2021 AGEFI Grand Prix Awards for exemplary corporate governance, TotalEnergies won the prize for “Operation of Management Bodies” in the CAC 40 category.

The French magazine Le Revenu awarded its 2020 Shareholders’ Relations Trophies to CAC 40 and SBF 120 companies.

Total was awarded the Super Gold Trophy of the Shareholders' Relations of the CAC 40 companies, the highest Award.

Shareholder Dialogue Award of the Institute for Responsible Capitalism

Total won the Shareholder Dialogue Award of the the Institute for Responsible Capitalism for its Shareholders' Meeting 2020. The jury congratulated the time devoted to exchanges with shareholders (60 minutes against 11 minutes on average within the CAC 40), as well as the possibility to ask questions on the dedicated streaming platform. The jury awarded a practice that shows a good shareholder dialogue adaptation in a Shareholders' Meeting considering the new context of online Shareholders' Meetings.

December 12^th, 2019, the French magazine Le Revenu awarded its Shareholders’ Relations Trophies to CAC 40 and SBF 120 companies.

Total was awarded the Gold Trophy of the Best Services to Shareholders of the CAC 40 companies.

Investor Awards 2019: Total gets the Pedagogy and Communication prize

On November 19^th, Boursorama organized the 19^th Investor Award Ceremony. The prizewinners were selected thanks to a vast survey conducted on institutional and private investors and realized jointly by Boursorama and OpinionWay. 100,000 voters have awarded Total the Pedagogy and Communication Investor Award of publicly traded companies.

Investor Awards 2018: Total gets the "Best Website" prize

December 3^rd, 2018, the French magazine Le Revenu awarded its Shareholders’ Relations Trophies to CAC 40 and SBF 120 companies.

Total was awarded the Super Gold Trophy of the Shareholders' Relations of the CAC 40 companies, the highest Award.

Investor Awards 2018: Total gets the "Best Website" prize

Total has been awarded Boursorama Best Website Investor Award. 85,000 institutional and private investors have expressed through boursorama.com that they felt total.com was the listed company with the best website towards them.

Total was awarded the "Palme" of the Communication during the presentation of the 2018 "Palmes d'Or" by young shareholders

For the second time in a row, EDHEC Business School and French federation of individual shareholders and investment clubs (F2iC) awarded Total the "Palme" of the Communication on June 28, 2018, that recognizes the CAC40 and Next20 company with the most relevant communication tools, according to a student jury.

Total was awarded the "Palme" of the Communication during the presentation of the 2017 "Palmes d'Or" by young shareholders

EDHEC Business School and French federation of individual shareholders and investment clubs (F2iC) awarded Total the "Palme" of the Communication on July 4, 2017, that recognizes the CAC40 and Next20 company with the most relevant communication tools, according to a student jury.

Total received this prize because of its efforts to adapt its communication to the young shareholders and the development of specific tools dedicated to them.

December 1st, 2016, the French magazine Le Revenu awarded its Shareholders’ Relations Trophies to CAC 40 and SBF 120 companies.

Total was awarded the Gold Trophy of the best Shareholders’ Meeting of the CAC 40 companies as well as the Super Gold Trophy of the Shareholders' Relations of the CAC 40 companies.

During the same event, Total was awarded the Gold Trophy of the best Shareholders’ Meeting of the CAC 40 companies.

AGEFI Governance Awards 2016

The bronze governance prize for shareholder democracy, information transparency and communication quality was awarded to Total as part of AGEFI Governance Awards 2016 during a ceremony that was held at Grand Hotel Intercontinental, Paris, on September 20.

Investor Awards 2015: Total gets the "Communication prize"

For the second time in a row, Total has been awarded Boursorama Communication Investor Award. Institutional and private investors have expressed through boursorama.com that they felt Total was the listed company with the best communication towards them. We feel this prize is a recognition of our commitment to bringing accurate information to our shareholders and to meeting with them as often as possible.

Le Revenu 2014 Trophies: Total’s Shareholder Relations Department receives the Gold Trophy

On December 1st, French news corporation Le Revenu awarded its Shareholders’ Relations Trophies to SBF120 companies. Total’s Shareholder Relations Department was awarded the Gold Trophy. Our Group also received a Silver award encompassing the quality of its Shareholder Relations Department, its corporate website, and its Shareholders’ Meeting. These trophies reiterate our commitment to bringing the best service to our private investors.

Investor Awards 2014 : Total gets the "Communication prize"

We are proud to announce that we have been awarded the 2014 Communication Investor Award. We received the award from Boursorama and Morningstar during a ceremony that was held at Espace Valois, Paris, on November 27. 25,000 investors, both institutional and private, had expressed their opinion about their favorite companies, and they recognized Total as the listed corporation with the best communication towards them.